Privacy Policy
Effective Date: 19/03/2025
Last Updated: 24/09/2025
Branch Specialists (“we,” “our,” “us”) is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with applicable U.S. data protection laws, including the California Consumer Privacy Act (CCPA), the New York SHIELD Act, and other state and federal privacy regulations. For visitors from the European Union (EU) and European Economic Area (EEA), we also comply with the General Data Protection Regulation (GDPR), where applicable.
This notice outlines your rights, our obligations, and how and why we process your personal data.
Information We Collect
We only collect personal information necessary to provide our services and fulfill our legal and contractual obligations. We do not collect excessive or irrelevant data.
The personal data we may collect includes:
Full name
Business or residential address
Email address
Telephone or mobile number
Contact details of representatives or associates
Any communications or correspondence with us
How We Use Your Personal Information
Branch Specialists values your trust. We will never sell, rent, or share your personal information without your consent, unless legally required.
Your data may be used to:
Provide and manage our services
Communicate with you about inquiries, appointments, or updates
Send relevant service or marketing information when appropriate (under legitimate interests)
Share limited information with trusted contractors or service providers strictly for business purposes
Providing your information is voluntary, but without it, certain services may not be available to you.
Your Rights Over Your Data
Under U.S. Privacy Laws (e.g., CCPA):
The right to know what personal information we collect and why
The right to access and request a copy of your data
The right to request deletion of your data (with certain legal exceptions)
The right to opt out of the sale of your personal data (if applicable)
Under GDPR (for EU/EEA users):
The right to access your data
The right to correct or delete your data
The right to restrict or object to processing
The right to request data portability
To exercise any of these rights, we may require identity verification to protect your information.
Sharing & Disclosure
We do not disclose your personal information to third parties except as described in this policy or as required by law. Where we use third-party providers (e.g., hosting, IT services, marketing tools), they act under our instructions and comply with applicable privacy standards.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorized access, alteration, or misuse.
International Data Transfers
If your data is transferred outside of the U.S. or EU, we ensure that appropriate safeguards are in place to protect your privacy rights.
Data Retention
We retain personal information only for as long as necessary to provide services, meet legal requirements, or until you withdraw your consent (for marketing communications).
Cookies
Our website uses cookies to enhance your browsing experience. These cookies do not collect personally identifiable information but may track anonymous usage statistics. You may adjust cookie preferences in your browser settings.
Complaints & Contact Information
We are committed to handling your personal data responsibly. If you have concerns or wish to make a complaint, please contact us:
📞 (716) 400-0763
📧 sales@branchspecialists.com
📍 Buffalo, NY
If your concern remains unresolved, you may contact the New York Attorney General’s Office or your local data protection authority. For EU/EEA users, you can also reach out to the Information Commissioner’s Office (ICO).
External Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of other websites. We recommend reviewing their privacy policies when visiting third-party sites.